A roofing and HVAC company was losing jobs to whoever called back first. Carson made sure that was always them.
Estimate requests came in through the website and ads at all hours, but the office was only staffed 9 to 5. Evening and weekend leads waited — and homeowners simply hired the first company that responded.
Carson now answers every estimate request the moment it lands, day or night. He confirms the property address, qualifies the job type and urgency, and books the on-site estimate onto the team’s schedule, then follows up on any quote that goes quiet.
Speed-to-lead improved 41%, the team booked 29% more estimates, and after-hours leads stopped slipping away. Apex now competes on response time — and wins.
Carson works each lead in a natural back-and-forth and only hands off once the appointment is locked.
Illustrative example. “Apex Home Services” is a fictional company and figures are representative of typical results, not a guarantee.
Book a live demo and we’ll tailor Carson to your exact pipeline and goals.